FAQ & CHECKLISTS
Custom Sign Questions and Useful Checklists
Find answers about custom signs for businesses and individuals, including orders from one piece. Use the checklists when you are ready to work through artwork, production and installation details.
- Artwork, dimension and site-input checklist
- Product, mounting and voltage questions
- Packing and international delivery references

PROJECT CHECKLISTS
Prepare the Inputs for Your Current Project Stage
Use these checklists to collect available information and identify open questions. Initial quotation inputs can be provisional; confirm the approved scope before fabrication or dispatch.
COMMON QUESTIONS
Questions Before You Get a Custom Quote
Start with your idea. These answers explain which details can be discussed now and which must be confirmed before production.
Can I order just one sign?
Yes. Custom orders start from 1 piece. If your design includes several letters or parts, we’ll make clear what is included in the quoted sign or set.
Can I order for personal use?
Yes. We welcome custom sign inquiries from both businesses and individuals.
Do I need a finished design before contacting you?
You can start with text, a logo, a sketch, a reference image, or a description of your idea. We’ll review the details needed for your custom quote.
Can I order several signs or different designs?
Yes. Tell us the quantity you need and whether the designs are the same or different, so we can review the requirements for your order.
How is the price of a custom sign calculated?
The price depends on the design, size, materials, finish, lighting options and quantity. Delivery requirements also need to be confirmed for your quote.
Can I submit an RFQ before every checklist item is complete?
Yes. Submit the information available and identify uncertain items. The review will list the missing inputs required before quotation or production.
Do I need final vector artwork for an initial quotation?
Not always. A clear image and approximate dimensions may support an initial review, but production artwork and dimensions must be confirmed before fabrication.
Can PridLED recommend a mounting method?
Options can be reviewed from site photos, wall material, access and sign construction. Final local installation responsibility remains with the installer and relevant project parties.
Can the sign specification be adapted to my project?
Yes. The published specification tables are starting points for review. Confirm the final materials, dimensions, finish, components and documentation in the approved project scope before fabrication.
What should I send if I only have a logo and a site photo?
Send the clearest files available, approximate dimensions, quantity, intended location and the lighting effect you want. Identify missing information so the review can distinguish an initial estimate from the confirmed production scope.
What should be agreed before the signs are dispatched?
Confirm sign and package IDs, quantities, protection, supplied hardware, handover documents and the delivery scope against the approved order. The local project team should separately confirm mounting, electrical connection, access and installation responsibilities.
PROJECT-SPECIFIC SUPPORT
Need an Answer Based on Your Actual Project?
One sign or a larger order—tell us what you would like to create. You can start with an idea, text, a logo, a sketch or a reference image, even if the size and materials are not decided.